How do I place an order for custom-made jewelry?
You can send an email at email@example.com or a direct message on our social media account.
Can I return my customised item?
We are unable to accept returns as customised pieces are created to your specification and taste.
How will I discover my ring size?
We will guide you in each step to discover your ring size. Please feel free to send an email or a direct message on our social media account and we're happy to help.
What payment methods do you accept?
- American Express
- Apple Pay
How will my order be packaged?
Your order will be carefully packaged in a protective DELVE box.
How much will I be charged for shipping?
This varies depending on your destination and the cost will appear at the checkout. We give complimentary shipping above €69 in Italy and above €250 outside Europe.
When will I receive my item and how can I track delivery?
Once your order is confirmed, we'll dispatch it within 24 business days. Delivery takes 2-7 business days, depending on your location and chosen shipping method.