How do I place an order for custom-made jewelry?

You can send an email at info@delvejewelryart.com or a direct message on our social media account.

Can I return my customised item?

We are unable to accept returns as customised pieces are created to your specification and taste.

How will I discover my ring size?

We will guide you in each step to discover your ring size. Please feel free to send an email or a direct message on our social media account and we're happy to help.

What payment methods do you accept?

• Visa
• MasterCard
• Maestro
• American Express
• Discover
• Diners
• Apple Pay
• Klarna Payment

How will my order be packaged?

Your order will be carefully packaged in a protective DELVE box.

How much will I be charged for shipping?

This varies depending on your destination and the cost will appear at the checkout. We give complimentary shipping  above €80 in Italy and above €180 in Europe

When will I receive my item and how can I track delivery?

Once your order is confirmed, we'll dispatch it within 24 business days. Delivery takes 2-7 business days, depending on your location and chosen shipping method.