FAQs
How long do I have to wait for my Made-to-Order jewel?
It will take at least 2 weeks (working days) to create your order.
Can I return a Made-to- Order item?
We are unable to accept returns on made to order items as it is created to your specification and taste.
What happens after I purchase?
After placing an order, you'll receive a message via whatsapp to notify you each step of the process: when we are going to start working on your piece, when it is ready to ship.
How is your jewel made?
Each jewelry created by DELVE is a single piece and handcrafted in Italy by Evangeline in collaboration with skilled Italian goldsmiths. You might find slight difference from the picture and "imperfection" is due to artisanal works, which makes your jewel more special.
Shipping:
Free shipping in Italy on orders above €85
Shipping delivery: 2-3 working days.
We offer complimentary shipping in Europe on orders above €180
Tracking number is provided after your parcel is dispatched.
Packaging
Your jewel will be placed in a designer jewelry box and it is gift ready.
Feel free to send an email: info@delvejewelryart.com if you wish to receive more information.
What payment methods do you accept?
- Visa
- MasterCard
- Maestro
- American Express
- Discover
- Diners
- Apple Pay